Response Paper

Blue Collar Workers give up Brains Too Throughout our modern society there has always been a cultural divide between the upper chassis of washrag match workers who have received higher education, and the mettlesome hook workforce who enlighten up the middle and lower class of society. It is the assumption of the white apprehend class t palpebra the blue collar force are a honest minded group who rely on manual labor jobs because they presumet hold the cognition necessary to influence it in the white collar world.In his article Blue Collar Brilliance, Mike rise discussed how the works class of blue collar workers is very much underestimated and not given overflowing credit from their white collar counterparts. He states that finished with(predicate) his research and observations, the blue collar workers indeed exercise significant intelligence in their work, and that they shouldnt be shrugged off by those of a higher social class simply because of their placement on the occupational ladder. Rose described that he was raised in a blue collar family, notwithstanding that he sought a higher education a means for fulfilment and to comprise a solid living.What I found interesting were his observations through his studies after graduate school. Rose states, Intelligence is closely associated with formal education-the caseful of schooling a person has, how much and how long-and most battalion bet to move comfortably from that notion to a belief that work requiring less(prenominal) schooling requires less intelligence (Rose, 247) I agree with Rose in this statement because of my experience growing up, I was always taught that success in this life is tied directly with a formal education.If I precious to make something of myself, I better go to college. Much to the chagrin of my parents, I put off college and entered the workforce as an apprentice meat cutter. over the historic period I have worked my way up and was eventu completelyy do the n egotiater of a meat department. I have found that through my experience in that occupation that I have learned to a greater extent(prenominal) about bank line hands on than in any of my business enterprise classes. Rose makes an interesting point about the hands on exercise of much(prenominal) important tools in the working class.He states, Though many kinds of sensual work dont require a high literacy level, much reading occurs in the blue-collar workplace than is gener whollyy thought, from manuals and catalogues to work monastic orders and invoices, to lists, labels and forms (Rose, 253) Rose is surely right about that because I have learned more about what it takes to make a successful business with things like how to manage costs and labor, how to regulate your purchases as to meet your sales needs age keeping shrink or loss to a minimum, and how to increase your rough profit margin by streamlining merchandising methods than I ever could in a classroom.He described ob serving his mother Rosie as a expect in a diner and all of the mental juggling she displayed in order to keep her customers orders organized, the sustenance delivered properly in a punctual manner, and make sure they were satisfied and felt important. He also notice that she was not only a waitress, but often times wore the hat of psychologist in listening to the personal stories of her guests, and catering how she treated them and responded to them as though she was their friend and support system.I agree that the blue collar workforce is often looked down upon by those who have chosen the path of higher education and belong to the white collar workforce because I have been a member of the blue collar crowd for over ten age and can testify that it indeed requires significant skills in order to put through those jobs. I have worked in a restaurant for several years and have experienced how difficult it is to multit wait and keep every customer joyful era juggling several tabl es and keeping multiple orders organized in my little filing system in my head.It truly requires a particular(prenominal) brain to be a server in a restaurant, to possess the necessary skills as Rosie did with the ability to group tasks together in order of priority and work efficiently in a flowing bowel movement rather than running around in circles barely keeping your wits about you because you cant keep your proverbial balls juggling in the air. From experience, when you drop one ball or make a mistake, all your other balls usually come crashing down on you. That is what we in the business call crashing, or being in the weeds. I have seen such a high turnover of staff that couldnt manage all the responsibilities and possess the customer service and people skills necessary for when things go wrong. I agree with Roses point of how the hat of psychologist is worn while performing those duties because you can completely screw up a persons food order but give them exceptional custo mer service and make them feel special by listening to them, show them genuine empathy and they impart tip you well no matter what mistakes are make in their dining experience.I have had several regular customers come into my restaurant and bespeak me as their server because I make them feel special, and I have in realistic conversation with them and have subsequently built real friendships with people because of the way I treated them as their server. Nothing do a regular customer feel special like having their potable of choice delivered to them as soon as they sat down without needing to ask for it. I have had many coworkers ask me how I consistently made better tips than they did, when we are serving essentially the same demographic of clientele.I explain to them the key is to be a good listener such as Roses mother was to both verbal and non verbal messages, and do the little things in order to make them feel special and not simply be a robot delivering their food and dr inks. Many people assume that servers in restaurants belong to a lower social class, but because of my experience in that industry I agree with Rose that it takes a special person to fulfill those positions.I appreciated Roses actualisation of the blue collar force as one who possesses significant intelligence because I am a member of that class and feel that I have often been judged as someone who lacks the necessary intelligence to make it in the white collar world. I applaud his arguments that the blue collar force should no longer be looked down upon as inferior. whole shebang Cited Rose, Mike. Blue Collar Brilliance. They Say/I Say The Moves That Matter in Academic Writing With Readings. Ed. Gerald Graff, Cathy Birkenstein, and Russel K. Durst. New York W. W. Norton &, 2012. N. pag. Print.